Terms and Conditions

Terms and Conditions for CHLORIS

Last Updated: 18 MArch 2025

Welcome to CHLORIS! By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By placing an order or using our services, you agree to these Terms and Conditions. If you do not agree with any part, please do not use our website.

2. Definitions

"Company" refers to CHLORIS, including its affiliates, subsidiaries, and related entities.

"Customer" refers to any individual or entity that accesses our website or purchases our products.

"Products" encompasses all items, including custom floral arrangements, sold by CHLORIS.

3. Products and Services

CHLORIS offers a range of premium custom floral arrangements. All products are subject to availability. We reserve the right to limit the quantities of products you can purchase.

4. Ordering

You can place orders through our website. All orders are subject to confirmation and acceptance.

Order processing will begin once payment is received.

Once an order is placed, you will receive an order confirmation via email.

5. Pricing

Prices are listed in HKD and may vary based on customization options and availability.

We reserve the right to change prices at any time but will honor the price that was in effect at the time of your order.

6. Payment

Payments can be made through bank trnasfer or payme app. All payment information is secured via encryption technologies.

7. Delivery

Delivery options and fees will be presented at checkout.

Delivery dates are estimates and may vary. We are not responsible for delays caused by third-party delivery services.

Customers are responsible for providing accurate delivery information. Incorrect details provided may result in delayed or failed deliveries.

8. Returns and Refunds

Due to the perishable nature of our products, we do not accept returns.

If you receive a damaged or incorrect product, please contact us immediately of delivery for resolution.

9. Intellectual Property

All content on the CHLORIS website, including text, graphics, logos, and images, is the property of CHLORIS and is protected by intellectual property laws. Unauthorized use is strictly prohibited.

10. User Conduct

You agree not to use the website for any unlawful purpose or in a way that could damage, disable, or impair the website.

11. Limitation of Liability

To the fullest extent permitted by law, CHLORIS shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

12. Changes to Terms

CHLORIS reserves the right to modify these Terms and Conditions at any time. Customers will be notified of any material changes via email or through a notice on our website.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of HONG KONG SAR.

14. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: info@chloris.online